Congratulations on your engagement!
We understand that planning a wedding can be overwhelming, and we want to make the process as smooth as possible for you. Here, you’ll find answers to some of the most common questions we receive about our venue.
If there’s anything else you need help with, don’t hesitate to reach out to us.
Venue hire, days & timings
What is a dry hire venue?
Holywell Hall is a dry hire venue, which means that the venue is provided without any extra features other than those stated in this document and your Venue Hire Order Form – you are booking the venue, minus catering, drinks service, furniture, entertainment etc.
It is your responsibility to arrange, coordinate and oversee all aspects of your wedding and your suppliers, including set-up, collections, furniture movements etc.
What is the role of a Venue Coordinator?
The team at Holywell Hall will be on hand via email or phone to answer any venue related questions that you or your suppliers have throughout the planning process, including requests for additional site visits and onsite meetings.
Approximately 2 to 3 months prior to your wedding you will be allocated an on-the-day coordinator, who will be onsite from 11am the day prior to your wedding, departing at Midday the day after your wedding. Your allocated coordinator will oversee both the running of the venue and provide a full Wedding Day Management service alongside a team of assistants.
Can we enhance the planning and support service provided?
If you are looking for additional wedding planning support then please contact our wedding planning partner, Katrina Otter Weddings.
What is included in the Venue Hire?
Set-up and collections
Supplier day-to-day access is from 8am to 4pm, with set-up on the Thursday and Friday prior to your wedding and collections on the Sunday and Monday post wedding.
Extended hours and days for set-up and collections may be granted (if essential) but must be confirmed in advance in writing.
If included in your contract, the Entrance Hall, Grand Hall and Garden Room can be used on the day of your wedding, up until the end of your drinks reception, after which the house will be closed.
Please note: If you plan on using the bar in the Garden Room (during your drinks reception), we will remove all drinks from the back bar and fridges. Your caterer and / or bar company must provide sufficient protective matting, and then clear and clean up post service.
In order to reduce the risk of damages, we will remove all furniture from the Entrance Hall, Grand Hall and Garden Room, other than the Entrance Hall table.
The latest timings on the day of your wedding are:
- Midnight – Music to finish (max 90dB)
- 12:30am – Bar to close
- 1am – Departures and all non-resident guests offsite
The Stables & Rose Cottage
Can I get items delivered to the venue prior to my arrival on Friday?
Smaller items can be delivered prior to your arrival from Thursday onwards (food deliveries post 11am on Friday), with all items being stored in the Dovecote. Please notify us in advance of any confirmed deliveries and storage instructions, if applicable.
Please can you advise capacities of each area included in the Venue Hire?
- Maximum capacity – 18 guests
Croquet Lawn (marquee site)
- Marquee – 120 guests
- Length: 28m (from hedge to hedge)
- Width: 15m (from Orangery steps to hedge)
Maximum marquee dimensions inside the hedge ideally 24m x 12m (marquee company site visit required to measure accurately)
- Licensed for Civil Ceremonies (and available for Humanist / Celebrant Ceremonies & Blessings) – 10 guests
- Licensed for Civil Ceremonies (and available for Humanist / Celebrant Ceremonies & Blessings) – 4 guests (more if seated on the grass outside)
- Licensed for Civil Ceremonies (and available for Humanist / Celebrant Ceremonies & Blessings) – 62 guests
CAD plans are available upon request
- Licensed for Civil Ceremonies (and available for Humanist / Celebrant Ceremonies & Blessings) – 32 guests
CAD plans are available upon request
- Licensed for Civil Ceremonies (and available for Humanist / Celebrant Ceremonies & Blessings) – 20 guests
- Dining on long tables – 18 guests
- Humanist / Celebrant Ceremonies & Blessings – 60 guests
- Licensed for Civil Ceremonies (and available for Humanist / Celebrant Ceremonies & Blessings) – 120 guests
Weather permitting, Civil Ceremonies are also licensed outdoors, including the Walled Garden.
Are you licenced for Civil Ceremonies?
The following rooms and buildings are licensed for Civil Ceremonies at Holywell Hall:
- Fishing Pavilion
- Garden Room
- Grand Hall
What is your policy regarding suppliers, and do you have any recommendations?
We understand completely that the right suppliers are crucial to the success of your wedding day, which is why we have partnered with the very best from the area and created an Approved and Recommended Suppliers document.
Our approved catering partner Crown Catering Cambridge will help you create a bespoke menu for your wedding day. For your marquee, we have provided a list of suppliers that have all been approved to work at Holywell Hall however, you are more than welcome to go off-list, as long as your chosen provider conducts a site visit prior to your wedding.
For all other suppliers, you have total freedom to choose the team that best suits your day and we look forward to seeing your plans come together!
My band have requested a Green Room, do you have one on site?
If any of your wedding day suppliers require a separate room to eat, change etc. then access will be given to the Staff Room and nearby toilet facilities. Water and soft drinks will be made available, as well as tea and coffee making facilities. The Staff Room must be left in the same condition it was found.
Where is the best place for my Florist to prep for the wedding?
If your florist requires an area for prep then they can use the Dovecote, as long as sufficient matting and protection is provided and all items are removed upon departure / post wedding.
What is included in the accommodation?
All bedrooms include fresh linen, towels, robes, toiletries and a hairdryer. Each property also has an iron, ironing board and steamer.
Spare bed linen and towels are available in each property for you to use if required.
A welcome hamper containing milk, bread, cereal, jams, eggs, butter and bottled water will be provided in each property. If you require additional food and / or beverages, then it is your responsibility to arrange these.
We allow deliveries from local supermarkets when you are onsite to accept the delivery post check-in (11am on Friday).
If requested, keys can be provided for both properties during your stay. Keys that are lost / not returned will be charged at £30 per key.
How much does it cost for additional days / accommodation hire?
If you would like to extend your stay, check-in earlier, host a rehearsal dinner etc. then please do let us know and we will be able to provide a bespoke quotation.
Do you have any local hotel recommendations?
Outside of Holywell Hall, there are numerous accommodation options for your guests. You’ll find details of local hotels and properties on our For Guests page, and of course we are always happy to make further recommendations if required.
Access, Facilities & Parking
Is there parking onsite?
We have approximately 30 spaces for cars to park close to the main buildings, with an overspill car park for suppliers and additional guests closer to the marquee site.
On the wedding day venue signage will be in place with a vehicle attendant onsite to assist with vehicle movements.
Cars can be left overnight but must be collected between 9am and Midday the day after your wedding.
Can I hire a minibus or coach?
What directions should I give my guests and suppliers?
To ensure that your guests and suppliers use the correct entrances, we would recommend that you provide them with following what3words and / or Google Maps links:
Supplier and coach entrance:
Is it easy for my guests to get a taxi at the end of the evening?
If taxis are required then guests should be encouraged to book these in advance, as taxis may not be available to book on the day.
Please note due to the rural location guests will not be able to get an Uber.
For local taxi numbers please visit our For Guests page.
Are there designated smoking areas?
Buckets and bins will be provided in designated smoking areas.
Are there toilets onsite for our guests to use?
There are toilet facilities in the accommodation buildings for those guests who are staying onsite, however, a portable toilet trailer will be required for your guests to use on the wedding day and any pre/post events (if applicable). These can be hired through a local hire company or through your chosen marquee provider.
Toilets in the Entrance Hall are available for guest arrivals and as a plan b during your drinks reception. Where possible, guests should / will be directed to your marquee toilets.
Is there disabled access?
Holywell Hall is a listed building with various levels throughout the house and grounds with the majority of the site being laid to gravel and grass.
We have a ramp available for access to the ground level of the main house for wheelchair users and a golf buggy available to transfer guests, if required.
Are there baby-changing facilities onsite?
There is a baby changer located in the Staff Room.
Do I need to order separate Ceremony and Dining Chairs?
If you plan on reusing your furniture throughout the day and between different locations it is your responsibility to arrange for these to be moved.
Do we have to pay for corkage?
We are delighted to confirm Holywell Hall is a corkage-free venue.
Are we responsible for removing all of our waste and rubbish?
All waste and rubbish must be removed / collected by 4pm on the Monday after your wedding. A skip will be provided and placed at the top of the track / pathway leading to the marquee site. The skip should predominantly be used for bottle and bar waste, with other suppliers i.e. your florist, being briefed to remove / collect accordingly.
Do you have any sound restrictions?
Unless advised otherwise, the maximum sound level permitted is 90dB.
What is your confetti policy?
Confetti may only be used if it is real or organic undyed petals. Confetti canons are strictly prohibited.
What is your fireworks policy?
Fireworks, Chinese lanterns and other similar combustibles may not be used at any time, including indoor pyrotechnics.
Smoke bombs are permitted but in the Wildflower Meadow only.
What is your pet policy?
There is a no pet policy at Holywell Hall (with the exception of assistance dogs).
Do you have a brochure?
Yes, you can download our brochure here.